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This Privacy Policy describes how GHANA MALL (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.ghanamall.online (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.


Please read this Privacy Policy carefully

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on the Site and update the "Last updated" date.


How We Collect and Use Your Personal Information

We collect personal information from different sources depending on how you interact with us.

We may use your information to:

  • Provide and improve our services
  • Communicate with you
  • Process orders and payments
  • Comply with legal obligations
  • Protect our business and users

What Personal Information We Collect

1. Information You Provide Directly

  • Name
  • Address
  • Phone number
  • Email
  • Order details (billing & shipping info)
  • Account login details
  • Customer support messages

2. Usage Data (Automatically Collected)

  • IP address
  • Device & browser info
  • Pages visited
  • Interaction with the website

We use cookies and similar technologies for this.


3. Information from Third Parties

We may receive data from:

  • Shopify (platform provider)
  • Payment processors
  • Advertising partners

How We Use Your Information

1. Orders & Services

  • Process and deliver orders
  • Manage your account
  • Handle returns and support

2. Marketing

  • Send promotional messages
  • Show relevant ads

3. Security

  • Detect fraud
  • Protect accounts

Cookies

We use cookies to:

  • Improve website performance
  • Analyze user behavior
  • Personalize content

You can disable cookies in your browser, but some features may not work.


How We Share Your Information

We may share your data with:

  • Delivery & fulfillment partners
  • Payment providers
  • IT and analytics services
  • Marketing partners

We do NOT sell your personal data.


Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy practices.


Children's Data

Our services are not intended for children under 16. We do not knowingly collect their data.


Security & Data Retention

We use reasonable measures to protect your data, but no system is 100% secure.

We keep your data only as long as necessary.


Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct it
  • Delete it
  • Request data transfer
  • Withdraw consent

Contact Us

If you have any questions, contact us:

📧 ghanamall.contact@gmail.com
📍 Accra, Ghana